August 28, 2008
so, how does it work?
Use the best web tools. Have an easy, well-defined process in place. Triple-check your emails to make sure that you are communicating concisely and clearly.
And, when all of that inevitably doesn’t work the way you thought it would, stay up late, wake up early, and talk with your team. Video has made this easier than ever; eye contact demands focus.


