When communicating project scope, it is always better to draw a picture.

Think your scope document was clear? Ready to rely on section 19.2a on page 38 and head to bed?

Assuming your whole team stayed awake to even read that far, confusion is common and inevitable.

The use of language varies across cultures and job descriptions. More importantly, just because someone speaks English doesn’t mean they understand it.

So start drawing. Can’t use photoshop? Start with a pencil and a scanner. Get the boxes, circles, and lines out of your head and onto a piece of paper. Begin simply and improve from there. (nod)